Privacy Policy

1. Introduction

Celtic Transfer Ltd. (“we,” “our,” or “us”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and share your information when you use our website and services, in compliance with the General Data Protection Regulation (GDPR) and Irish data protection law.

2. Information We Collect

We may collect the following types of personal information:

• Identity Data: Full name, email address, phone number
• Booking Data: Pickup and drop-off locations, dates, times, fare details
• Payment Data: Card details (processed securely via Stripe — we do not store card numbers)
• Technical Data: IP address, browser type, device information, cookies
• Communication Data: Messages sent through our contact form or email

3. How We Use Your Information

We use your personal data for the following purposes:

• To process and manage your bookings and transfers
• To calculate fares and process payments securely
• To communicate booking confirmations, updates, and receipts
• To share necessary trip details (including your phone number) with assigned drivers
• To respond to your enquiries and provide customer support
• To improve our website, services, and user experience
• To comply with legal obligations

4. Sharing Your Information

We share your personal data only when necessary:

• Drivers: Your name, phone number, pickup/drop-off details, and booking information are shared with your assigned driver to fulfil the transfer service
• Payment Processors: Stripe processes your payment information securely
• Service Providers: Google Maps for location and distance services
• Legal Requirements: Where required by law or regulation

We never sell your personal data to third parties.

5. Data Security

We implement appropriate security measures to protect your data, including SSL encryption across our website, secure payment processing via Stripe (PCI-DSS compliant), and restricted access to personal data on a need-to-know basis.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including booking records, legal compliance, and dispute resolution. You may request deletion of your data at any time.

7. Your Rights Under GDPR

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict the processing of your data
• Request data portability
• Withdraw consent at any time

To exercise any of these rights, please contact us at info@irishride.ie.

8. Cookies

Our website uses cookies to enhance your browsing experience, analyse site traffic, and understand user preferences. You can control cookie settings through your browser. Essential cookies required for the website to function cannot be disabled.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

Email: info@irishride.ie
Phone: +353 1 234 5678
Address: Dublin, Ireland